welcome to my shop Size & ColourOur all dresses are custom-made , you can choose any size,Dress Can Be Made in Custom Size,Color, Design.We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions,and measure yourself carefully. After you pay for me ,please tell me your exact measurement in 24 hours ,so that you can receive the dress quickly ! Item Specification: a) Computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color will be exactly the same with the photographs you saw. b) The item does not include any accessories such as gloves, wedding veil and the crinoline petticoat ( show on the pictures).Bidding is for the dress only!!! c) Before ordering, please read this listing carefully and ask all your questions. To send an email, please click on the link,”Ask seller a question” at the top right hand corner of this listing. We will answer your questions within 24 hours.If you do not receive a reply please resend your email again We only accept PayPal. PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account prior bidding. All PayPal Payments must be Confirmed ( Shipping and billing addresses must match ) Payment must be made within 48hrs of the auction end time. Non-Paying bidders will be reported. 1. We only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.2. All items will be shipped by usps,China Post, DHL or other express3. Buyers’ Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding5. We are unable to take any responsibility for any custom delay or tax. Reason is because transit time is highly depended and provided by Postal Service (except weekends and holidays) Shipping ProviderDestinationDelivery TimeOnline TrackingDHLCanada5-6 Business daysYESDPDUK GE7-10 Business daysYESARAMEXAU7-10 Business daysYESUSPS DHLUS12-18 Business days4-5 Business daysYESUPS, TNT, EMS, FEDEXOther Countries ( worldwide )different country different timeYES Return is accepted within 7 days after the buyer’s receiving the item.Before delivering the items, we must check the sizes and confirm items are perfect. If there are any questions when you receive the item, please contact us within you receive the item 48 hours. We appreciate your patience & understanding!Exchange:You can return any items which you bought from us to exchange to the right items if the items keep in their original condition that same as we sent you. If you received a wrong item because of our fault, we will exchange it free, as long as you return the item in 5 days, and in original condition. If you are not satisfied with the items for your own reasons, such as you choose the wrong size, the wrong color and so on, and need to exchange it , we are also pleased to exchange one for you as long as you pay for the postage and balanced price difference. If your exchange request is unavailable, we will process it as a refund instead. Please tell us which color/size you need now and the new dress shipping address. When we get the return item, we will send the new item for you asap!Refund:We will refund you on the following terms: If you received a wrong item because of our fault, we will 100% refund to you as long as you return the item within 5 days, and in original condition. If you are not satisfied with the items for your own reasons, except it’s a customized dress or promotional dress, you can also get the refund if the products are returned within 7 days with original tag and package. Only you are required to pay 30% restocking fee and the return shipping cost. If you received the items in bad condition because of the shipping, please refuse to sign for and note the reasons for returning, then we will deal it with the courier, and resend a new one in free or refund to you. We can accept refund or exchange, usually refund only for the dress cost, not include shipping cost and return shipping cost. If the return shipping cost is too expensive, you can contact us before you return item. Please send the dress back include your Ebay User ID. ,order item NO. include the payment paypal account address. Once we received the return dress, we’ll issue you the refund by paypal ASAP. Also please tell us the return back Tracking Number for shipping. Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase. Include your name, address, items, daytime telephone, how you paid, and if you are requesting a refund or exchange. Dear valued customers: We carefully inspect items before for you delivery, confirm item perfect, therefore can mail for you! Your happiness is very important to me! when you receive The item If have question, Please do contact me soon, from us (within 48 hour). we do help and resolve problems all the time.(within 48 hour). If buyer chooses to leave negative feedback before trying to solve the problem, we will accept this as a final solution Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.